Nexa vs Sameday AI
Sameday AI publishes its pricing; Nexa does not.
Both pages checked by August 19, 2026
- NexaAI + human backup
- Pricing not published
- no published plan
- People-powered 24/7 call answering, client intake, inbound and outbound sales and live chat/text service for home services, healthcare, legal and real estate businesses, with an optional Voice + AI agent that can hand calls off to human agents.
- Sameday AIAI only
- $449/mo
- Launch plan
- Turnkey AI phone platform sold to home-service contractors (HVAC, plumbing, roofing, pest control, cleaning, solar): AI CSRs answer, qualify and book jobs into the field-service system, and outbound Campaigns work the existing customer list by call and text. Positioned as a revenue/sales system as much as a receptionist — their own integrations page calls it an "AI-powered sales agent", and the product includes outbound reactivation, estimate follow-up, membership sales and review-request plays plus per-rep booking-rate coaching. It is not a developer platform; API access is Enterprise-only and onboarding runs through a demo.
The differences that matter
- Nexa is ai + human backup; Sameday AI is ai only. That is the real decision here, not the price.
- Nexa documents Spanish-language calls; Sameday AI does not say it does.
- Nexa can put a human on the line; Sameday AI is bot-only.
- Sameday AI publishes prices. Nexa makes you ask.
Feature by feature
| Capability | Nexa | Sameday AI |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | Yes | Yes |
| Spanish | Yes | unstated |
| Human backup | Yes | No |
| Call recordings | unstated | Yes |
| Transcripts | unstated | Yes |
| Spam screening | unstated | Yes |
| Custom voice | unstated | Yes |
| API | unstated | Yes |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
Nexa plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Nexa 100 | not published | 100 min | If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate. |
| Nexa 300 | not published | 300 min | If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate. |
| Nexa 500 | not published | 500 min | If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate. |
Sameday AI plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Launch | Starts at $449 per month | 500 min | — |
| Scale | Starts at $789 per month | 1000 min | — |
| Enterprise | Starts at Custom per month | — | — |
Nexa sources
- Plans page (Nexa 100/300/500 minute allowances and per-tier feature lists; no prices, quote request only)nexa.com · read August 19, 2026
- Pricing page (no dollar amounts; overage described as "charged at your base rate"; setup fee described but not priced)nexa.com · read August 19, 2026
- Terms and Conditions (whole-minute rounding rounded up, what counts as billable time, non-refundable one-time setup fee, month-to-month auto-renewal, 1-month written cancellation notice, AI Agent billed per Service Plan, call recording)nexa.com · read August 19, 2026
- FAQ (bilingual English/Spanish answering; "combination of people and AI-powered solutions"; named CRM and field-service integrations; confirms no published pricing, trial, or billing detail)nexa.com · read August 19, 2026
- Voice + AI product page (AI handles answering, booking, scheduling and support; escalates to a human agent; human-first or AI-first configurable; calls answered in under 30 seconds; no pricing)nexa.com · read August 19, 2026
- About page (founded 1982 as Answer 1 Communications, rebranded Nexa 2019, Phoenix AZ HQ at 2001 W Camelback Rd #400, additional offices, industries served)nexa.com · read August 19, 2026
- Nexa's own cost article, checked for first-party prices: publishes only generic industry ranges, not Nexa's own ratesnexa.com · read August 19, 2026
Sameday AI sources
- Pricing page (Launch $449 / 500 minutes, Scale $789 / 1000 minutes, Enterprise Custom; minute slider and its price ladder; FAQ on number forwarding and demo-based signup). https://www.gosameday.com/pricing 301-redirects here.sameday.ai · read August 19, 2026
- Homepage ("One platform for every call, text, CSR, technician and AI Agent"; port your number or keep your carrier; call recording playback and transcript view; ~2,000 service businesses)sameday.ai · read August 19, 2026
- Features: AI CSRs (24/7 answering, overflow, custom greeting, qualification questions, multi-language, spam and robocall filtering, live schedule access, FSM write-back, waitlist backfill, call summaries and transcripts, warm transfer, escalation rules, missed-call recovery, number port or forward)sameday.ai · read August 19, 2026
- Features: Campaigns (outbound calls and texts from your own numbers, reactivation / maintenance-due / estimate follow-up / review-request plays, quiet hours and opt-outs, books in-conversation)sameday.ai · read August 19, 2026
- Features: Coach (automatic scoring on every call, call clips, booking-rate reporting per rep and per line)sameday.ai · read August 19, 2026
- Integrations page (ServiceTitan, Service Fusion, Jobber, FieldRoutes, Phone Systems, Payments Software — payments described as Enterprise; "AI-powered sales agent" wording)sameday.ai · read August 19, 2026
- About page (founded 2022 by Aaron Cooper and Max Forsey, home-service operators; industries served)sameday.ai · read August 19, 2026