Nexa vs Rosie
Rosie publishes its pricing; Nexa does not.
Both pages checked by August 19, 2026
- NexaAI + human backup
- Pricing not published
- no published plan
- People-powered 24/7 call answering, client intake, inbound and outbound sales and live chat/text service for home services, healthcare, legal and real estate businesses, with an optional Voice + AI agent that can hand calls off to human agents.
- RosieAI only
- $0/mo
- Website Chat (add-on) plan
- AI answering service for US small businesses and home-services trades that answers calls 24/7, takes custom messages, books appointments and transfers callers to the owner's own team.
The differences that matter
- Nexa is ai + human backup; Rosie is ai only. That is the real decision here, not the price.
- Nexa can put a human on the line; Rosie is bot-only.
- Rosie offers a trial (7-day free trial. Cancel anytime.); Nexa advertises none.
- Rosie publishes prices. Nexa makes you ask.
Feature by feature
| Capability | Nexa | Rosie |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | Yes | unstated |
| Spanish | Yes | Yes |
| Human backup | Yes | No |
| Call recordings | unstated | Yes |
| Transcripts | unstated | Yes |
| Spam screening | unstated | Yes |
| Custom voice | unstated | unstated |
| API | unstated | unstated |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
Nexa plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Nexa 100 | not published | 100 min | If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate. |
| Nexa 300 | not published | 300 min | If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate. |
| Nexa 500 | not published | 500 min | If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate. |
Rosie plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Professional | $49 per month | 250 min | — |
| Scale | $149 per month | 1000 min | — |
| Growth | $299 per month | 2000 min | — |
| Custom Plan | not published | — | — |
| Website Texting (add-on) | $50 per month | — | $1 per additional conversation |
| Website Chat (add-on) | Free with all plans | — | — |
Nexa sources
- Plans page (Nexa 100/300/500 minute allowances and per-tier feature lists; no prices, quote request only)nexa.com · read August 19, 2026
- Pricing page (no dollar amounts; overage described as "charged at your base rate"; setup fee described but not priced)nexa.com · read August 19, 2026
- Terms and Conditions (whole-minute rounding rounded up, what counts as billable time, non-refundable one-time setup fee, month-to-month auto-renewal, 1-month written cancellation notice, AI Agent billed per Service Plan, call recording)nexa.com · read August 19, 2026
- FAQ (bilingual English/Spanish answering; "combination of people and AI-powered solutions"; named CRM and field-service integrations; confirms no published pricing, trial, or billing detail)nexa.com · read August 19, 2026
- Voice + AI product page (AI handles answering, booking, scheduling and support; escalates to a human agent; human-first or AI-first configurable; calls answered in under 30 seconds; no pricing)nexa.com · read August 19, 2026
- About page (founded 1982 as Answer 1 Communications, rebranded Nexa 2019, Phoenix AZ HQ at 2001 W Camelback Rd #400, additional offices, industries served)nexa.com · read August 19, 2026
- Nexa's own cost article, checked for first-party prices: publishes only generic industry ranges, not Nexa's own ratesnexa.com · read August 19, 2026
Rosie sources
- Pricing page (plan cards, add-ons, FAQ, embedded schema.org offer data)heyrosie.com · read August 19, 2026
- AI Receptionist solution page (transfers, texting, Spanish, voices, recordings)heyrosie.com · read August 19, 2026
- Industries index (list of trades Rosie markets to)heyrosie.com · read August 19, 2026
- About pageheyrosie.com · read August 19, 2026
- Terms of Service (minute rounding, auto-upgrade on overage, 30-day subscription term, upgrade/downgrade timing, Rally Commerce, Inc. dba Rosie)heyrosie.com · read August 19, 2026
- Rosie Help Center indexheyrosie.com · read August 19, 2026
- Help Center: When will I be billed?heyrosie.com · read August 19, 2026
- Help Center: How do I cancel my account? (confirms minute overage charges on cancellation)heyrosie.com · read August 19, 2026
- Help Center: How to set up call transferring for Rosieheyrosie.com · read August 19, 2026
- Help Center: How to block spam calls to your Rosie numberheyrosie.com · read August 19, 2026
- Help Center: CRM Integrations (full CRM list, one-CRM limit, HubSpot-only recordings)heyrosie.com · read August 19, 2026
- Help Center: Scheduling Integrations (calendar list, coming-soon gaps)heyrosie.com · read August 19, 2026
- Help Center: Why can I only get a US phone number for my account?heyrosie.com · read August 19, 2026
- Shopify App Store listing (first-party marketplace: same $49/$149/$299 tiers, 7-day trial, developer address in Portland, OR)apps.shopify.com · read August 19, 2026