My AI Front Desk vs Synthflow AI
My AI Front Desk starts $2401/mo cheaper than Synthflow AI.
Both pages checked by August 19, 2026
- My AI Front DeskAI only
- $99/mo
- Business-in-a-Box plan
- Self-serve AI receptionist from AI Front Desk, Inc. (now branded 'Frontdesk') sold to generic small businesses and to agencies who resell it white-labeled, bundling inbound voice, web chat, two-way SMS, email drafting, an AI CRM and automation sequences into one credit-metered subscription.
- Synthflow AIAI only
- $2500/mo
- Enterprise plan
- Enterprise voice AI platform with in-house telephony for automating inbound and outbound calls, sold through sales-scoped contracts rather than published self-serve plans, with the agent designed, tested and launched by the customer in Synthflow's Flow Designer or Prompt Builder.
Feature by feature
| Capability | My AI Front Desk | Synthflow AI |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | Yes | Yes |
| Spanish | Yes | Yes |
| Human backup | No | No |
| Call recordings | Yes | Yes |
| Transcripts | Yes | Yes |
| Spam screening | Yes | unstated |
| Custom voice | Yes | Yes |
| API | Yes | Yes |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
My AI Front Desk plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Basic | $20 /mo or $16/mo billed annually | — | Voice (per minute) 25 credits; SMS (per message) 4 credits; Chatbot (per conversation) 5 credits; Form Submission (per lead) 4 credits; Web Voicebot (per minute) 25 credits. 1 credit = $0.01. Auto-reload: $10 for 1,000 credits. Never expire. |
| Business-in-a-Box | $99 /mo or $79/mo billed annually | 200 min | Voice (per minute) 25 credits; SMS (per message) 4 credits; Chatbot (per conversation) 5 credits; Form Submission (per lead) 4 credits; Web Voicebot (per minute) 25 credits. 1 credit = $0.01. Auto-reload: $10 for 1,000 credits. Never expire. |
| Partner / Enterprise | Custom | — | Voice (per minute) As low as 7 credits; Web Voicebot (per minute) As low as 7 credits; SMS, chatbot and form rates Custom. 1 credit = $0.01. |
Synthflow AI plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Enterprise | Enterprise contracts start at $30,000 annually(annual billing) | — | — |
My AI Front Desk sources
- Pricing page (all three tiers, monthly/annual toggle, full feature comparison table, credit overage rate table, FAQ)myaifrontdesk.com · read August 19, 2026
- Help center indexmyaifrontdesk.com · read August 19, 2026
- Help center: Plans & Pricing (subscribe, upgrade with proration, cancel at end of period, pause, watermark removal, coupons)myaifrontdesk.com · read August 19, 2026
- Help center: Credits & Usage (free vs purchased credits, per-feature entitlements, auto-reload)myaifrontdesk.com · read August 19, 2026
- Help center: Call Transfer Workflows (cold/hot transfer, whisper handoff, backup numbers, blast calling, extensions, up to 100 scenarios)myaifrontdesk.com · read August 19, 2026
- Help center: Language Settings (40+ languages, tier gating, hang-up warning)myaifrontdesk.com · read August 19, 2026
- Help center: Advanced Settings (AI model choice, extension digits, voicemail, bulk transfers, call recording, spam blocking)myaifrontdesk.com · read August 19, 2026
- Help center: Calls & Logs (history, transcripts, recordings, voicemail logs, text logs)myaifrontdesk.com · read August 19, 2026
- Help center: Phone Numbers (provisioned number, call forwarding, non-US regulatory docs)myaifrontdesk.com · read August 19, 2026
- Help center: Integrations (Zapier, Google Calendar, webhooks, API workflows, Gmail, Shopify, AppFolio, HubSpot, GoHighLevel, Housecall Pro)myaifrontdesk.com · read August 19, 2026
- Help center: Voice (voice library, pronunciation guide, voice cloning)myaifrontdesk.com · read August 19, 2026
- White-label reseller page (wholesale purchase, own branding and pricing, Stripe rebilling, no published rates)myaifrontdesk.com · read August 19, 2026
Synthflow AI sources
- Pricing page (Enterprise-only; "Enterprise contracts start at $30,000 annually"; scoping variables and contract inclusions)synthflow.ai · read August 19, 2026
- Homepage (positioning, target industries, free-trial FAQ answer and PAYG statement)synthflow.ai · read August 19, 2026
- Docs: Billing Overview ("Synthflow uses sales-led pricing", legacy billing labels, do-not-quote-from-docs warning)docs.synthflow.ai · read August 19, 2026
- Docs: Usage and Billing (per-second measurement, minute aggregation with carryover, flat 5s for no-answer, call-state billing table, chat at 5 AI messages per minute, allowances and carryover)docs.synthflow.ai · read August 19, 2026
- Docs: Concurrency (concurrency vs CAPS, "Scoped with Synthflow", no published defaults)docs.synthflow.ai · read August 19, 2026
- Docs: Languages (transcribers Deepgram and Synthflow STT, full supported-language list)docs.synthflow.ai · read August 19, 2026
- Docs: Integrations overview (GoHighLevel, Salesforce, HubSpot, Zendesk, Freshworks, Cal.com, Stripe, WhatsApp, ElevenLabs, Zapier, Make, Bubble, OpenAI/Anthropic/Azure BYOK, telephony)docs.synthflow.ai · read August 19, 2026
- Docs: Logs (call recordings and transcripts, live monitoring, CSV export, opt-out of saving recordings)docs.synthflow.ai · read August 19, 2026
- Docs: Getting started (BELL framework — the customer builds, evaluates and launches)docs.synthflow.ai · read August 19, 2026
- Docs: Custom pricing / reseller plans (Stripe reselling deprecated September 15, 2026; configurable subaccount plans, included minutes, concurrency caps, trials up to 200 minutes)docs.synthflow.ai · read August 19, 2026
- Docs index (call transfer TEL/SIP/dynamic, real-time booking, post-call SMS, in-call SMS/WhatsApp messaging, campaigns/batch calling, IVR handling, telephony and SIP integrations, Platform API)docs.synthflow.ai · read August 19, 2026
- Imprint (operating entity AgentFlow AI GmbH, Kurfürstendamm 15, 10719 Berlin; HRB 255004 B)docs.synthflow.ai · read August 19, 2026