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My AI Front Desk vs Nexa

My AI Front Desk publishes its pricing; Nexa does not.

Both pages checked by August 19, 2026
My AI Front DeskAI only
$99/mo
Business-in-a-Box plan
Self-serve AI receptionist from AI Front Desk, Inc. (now branded 'Frontdesk') sold to generic small businesses and to agencies who resell it white-labeled, bundling inbound voice, web chat, two-way SMS, email drafting, an AI CRM and automation sequences into one credit-metered subscription.
NexaAI + human backup
Pricing not published
no published plan
People-powered 24/7 call answering, client intake, inbound and outbound sales and live chat/text service for home services, healthcare, legal and real estate businesses, with an optional Voice + AI agent that can hand calls off to human agents.

The differences that matter

  • My AI Front Desk is ai only; Nexa is ai + human backup. That is the real decision here, not the price.
  • My AI Front Desk offers a trial (Start 7-day free trial); Nexa advertises none.
  • My AI Front Desk publishes prices. Nexa makes you ask.
  • Nexa can put a human on the line; My AI Front Desk is bot-only.

Feature by feature

CapabilityMy AI Front DeskNexa
Live transferYesYes
Books appointmentsYesYes
Text follow-upYesYes
Outbound callsYesYes
SpanishYesYes
Human backupNoYes
Call recordingsYesunstated
TranscriptsYesunstated
Spam screeningYesunstated
Custom voiceYesunstated
APIYesunstated

"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.

My AI Front Desk plans

PlanPublished priceIncludesOver that
Basic$20 /mo or $16/mo billed annually—Voice (per minute) 25 credits; SMS (per message) 4 credits; Chatbot (per conversation) 5 credits; Form Submission (per lead) 4 credits; Web Voicebot (per minute) 25 credits. 1 credit = $0.01. Auto-reload: $10 for 1,000 credits. Never expire.
Business-in-a-Box$99 /mo or $79/mo billed annually200 minVoice (per minute) 25 credits; SMS (per message) 4 credits; Chatbot (per conversation) 5 credits; Form Submission (per lead) 4 credits; Web Voicebot (per minute) 25 credits. 1 credit = $0.01. Auto-reload: $10 for 1,000 credits. Never expire.
Partner / EnterpriseCustom—Voice (per minute) As low as 7 credits; Web Voicebot (per minute) As low as 7 credits; SMS, chatbot and form rates Custom. 1 credit = $0.01.

Nexa plans

PlanPublished priceIncludesOver that
Nexa 100not published100 minIf you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate.
Nexa 300not published300 minIf you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate.
Nexa 500not published500 minIf you go over the minute allowance for any given billing cycle, every additional minute will be charged at your base rate.

My AI Front Desk sources

Nexa sources