My AI Front Desk vs Simple Phones
Simple Phones starts $2/mo cheaper than My AI Front Desk.
Both pages checked by August 19, 2026
- My AI Front DeskAI only
- $99/mo
- Business-in-a-Box plan
- Self-serve AI receptionist from AI Front Desk, Inc. (now branded 'Frontdesk') sold to generic small businesses and to agencies who resell it white-labeled, bundling inbound voice, web chat, two-way SMS, email drafting, an AI CRM and automation sequences into one credit-metered subscription.
- Simple PhonesAI only
- $97/mo
- Basic plan
- Turnkey AI phone answering service for small businesses: Simple Phones generates a starter agent from your business details, assigns a number you forward missed calls to, and their team makes ongoing agent customizations on request rather than you building the agent yourself.
Feature by feature
| Capability | My AI Front Desk | Simple Phones |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | Yes | Yes |
| Spanish | Yes | Yes |
| Human backup | No | No |
| Call recordings | Yes | unstated |
| Transcripts | Yes | Yes |
| Spam screening | Yes | unstated |
| Custom voice | Yes | unstated |
| API | Yes | Yes |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
My AI Front Desk plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Basic | $20 /mo or $16/mo billed annually | — | Voice (per minute) 25 credits; SMS (per message) 4 credits; Chatbot (per conversation) 5 credits; Form Submission (per lead) 4 credits; Web Voicebot (per minute) 25 credits. 1 credit = $0.01. Auto-reload: $10 for 1,000 credits. Never expire. |
| Business-in-a-Box | $99 /mo or $79/mo billed annually | 200 min | Voice (per minute) 25 credits; SMS (per message) 4 credits; Chatbot (per conversation) 5 credits; Form Submission (per lead) 4 credits; Web Voicebot (per minute) 25 credits. 1 credit = $0.01. Auto-reload: $10 for 1,000 credits. Never expire. |
| Partner / Enterprise | Custom | — | Voice (per minute) As low as 7 credits; Web Voicebot (per minute) As low as 7 credits; SMS, chatbot and form rates Custom. 1 credit = $0.01. |
Simple Phones plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Basic | Simple Phones starts at $97/mo for 100 calls/mo. | 100 calls | If you cancel your plan, or you exceed the number of calls per month for your tier, your phone numbers will be released. |
| Advanced | not published | 500 calls | If you cancel your plan, or you exceed the number of calls per month for your tier, your phone numbers will be released. |
| Premium | not published | 2500 calls | If you cancel your plan, or you exceed the number of calls per month for your tier, your phone numbers will be released. |
| Pay As You Go | $0.19/min | — | — |
My AI Front Desk sources
- Pricing page (all three tiers, monthly/annual toggle, full feature comparison table, credit overage rate table, FAQ)myaifrontdesk.com · read August 19, 2026
- Help center indexmyaifrontdesk.com · read August 19, 2026
- Help center: Plans & Pricing (subscribe, upgrade with proration, cancel at end of period, pause, watermark removal, coupons)myaifrontdesk.com · read August 19, 2026
- Help center: Credits & Usage (free vs purchased credits, per-feature entitlements, auto-reload)myaifrontdesk.com · read August 19, 2026
- Help center: Call Transfer Workflows (cold/hot transfer, whisper handoff, backup numbers, blast calling, extensions, up to 100 scenarios)myaifrontdesk.com · read August 19, 2026
- Help center: Language Settings (40+ languages, tier gating, hang-up warning)myaifrontdesk.com · read August 19, 2026
- Help center: Advanced Settings (AI model choice, extension digits, voicemail, bulk transfers, call recording, spam blocking)myaifrontdesk.com · read August 19, 2026
- Help center: Calls & Logs (history, transcripts, recordings, voicemail logs, text logs)myaifrontdesk.com · read August 19, 2026
- Help center: Phone Numbers (provisioned number, call forwarding, non-US regulatory docs)myaifrontdesk.com · read August 19, 2026
- Help center: Integrations (Zapier, Google Calendar, webhooks, API workflows, Gmail, Shopify, AppFolio, HubSpot, GoHighLevel, Housecall Pro)myaifrontdesk.com · read August 19, 2026
- Help center: Voice (voice library, pronunciation guide, voice cloning)myaifrontdesk.com · read August 19, 2026
- White-label reseller page (wholesale purchase, own branding and pricing, Stripe rebilling, no published rates)myaifrontdesk.com · read August 19, 2026
Simple Phones sources
- Pricing / features / FAQ page (renders the site's pricing and FAQ sections: $97 for 100 calls, 14-day free trial, no commitment, overage = numbers released, country list, language list, forwarding, CRM/Zapier, transfer to a team member)simplephones.ai · read August 19, 2026
- Homepage (inbound, outbound, logging, customization, routing, voices, crawling)simplephones.ai · read August 19, 2026
- In-app billing screen (tier names "Basic Subscription - 100 calls/month", "Advanced Subscription - 500 calls/month", "Premium Subscription - 2,500 calls/month"; Pay As You Go $0.19/min and its 250 minutes/month minimum; >2,500 calls or >20 agents triggers Pay As You Go; whitelabel answer)app.simplephones.ai · read August 19, 2026
- Help centre: Creating an agent (one agent on the Basic plan)help.simplephones.ai · read August 19, 2026
- Help centre: Inbound Callshelp.simplephones.ai · read August 19, 2026
- Help centre: Outbound Calls (1 call per number per 24h, callback-only unless BYO Twilio)help.simplephones.ai · read August 19, 2026
- Help centre: Routing (transfer to any number, time-of-day rules, email/text/webhook alerts)help.simplephones.ai · read August 19, 2026
- Help centre: Crawling (website/FAQ knowledge base)help.simplephones.ai · read August 19, 2026
- Help centre / API: Call Details & Transcript (response fields: minutesUsed, start/end time, transcript; no recording URL)help.simplephones.ai · read August 19, 2026
- Help centre documentation indexhelp.simplephones.ai · read August 19, 2026