Goodcall vs Retell AI
Goodcall publishes its pricing; Retell AI does not.
Both pages checked by August 19, 2026
- GoodcallAI only
- $66/mo
- Starter (annual) plan
- Agentic voice AI phone agents for local, multi-location and enterprise businesses, sold per agent per month with unlimited call minutes and a monthly cap on unique callers instead of per-minute billing.
- Retell AIAI only
- Pricing not published
- no published plan
- Developer-oriented platform to build, test, deploy and monitor AI voice and chat agents, billed a la carte per minute: a Retell voice-infrastructure rate plus a separately priced text-to-speech voice, a separately priced LLM and separately priced telephony.
The differences that matter
- Goodcall publishes prices. Retell AI makes you ask.
- Retell AI offers a trial (New accounts start with $10 in free trial credits, no payment method required. You'll only need to add one if you want to purchase a phone number.); Goodcall advertises none.
- Retell AI documents Spanish-language calls; Goodcall does not say it does.
Feature by feature
| Capability | Goodcall | Retell AI |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | unstated | Yes |
| Spanish | unstated | Yes |
| Human backup | No | No |
| Call recordings | Yes | Yes |
| Transcripts | Yes | Yes |
| Spam screening | Yes | unstated |
| Custom voice | unstated | Yes |
| API | unstated | Yes |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
Goodcall plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Starter (monthly) | $79 monthly per agent | — | *$0.50/customer after 100 |
| Starter (annual) | $66 monthly per agent(annual billing) | — | *$0.50/customer after 100 |
| Growth (monthly) | $129 monthly per agent | — | *$0.50/customer after 250 |
| Growth (annual) | $108 monthly per agent(annual billing) | — | *$0.50/customer after 250 |
| Scale (monthly) | $249 monthly per agent | — | *$0.50/customer after 500 |
| Scale (annual) | $208 monthly per agent(annual billing) | — | *$0.50/customer after 500 |
| Enterprise | not published | — | — |
Retell AI plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Pay-as-you-go | $0.07-$0.31/min for AI Voice Agents | — | — |
| Enterprise | Custom Pricing for AI Voice Agents | — | — |
Goodcall sources
- Pricing page (monthly and annual tiers, unique-customer definition, overage, FAQ on numbers, team members, Zapier)goodcall.com · read August 19, 2026
- How it Works (transfers, escalation, local numbers, conditional forwarding, Zapier)goodcall.com · read August 19, 2026
- About page (CallJoy/Google Area 120 origin, 50 US states, responsible-AI claims)goodcall.com · read August 19, 2026
- Goodcall Help Center indexhelp.goodcall.com · read August 19, 2026
- Help Center: Goodcall Plan and Pricing Update (1 Dec 2025 migration, $79 Starter, 15% annual)help.goodcall.com · read August 19, 2026
- Help Center: Can I Port My Phone Number to Goodcall (porting not supported)help.goodcall.com · read August 19, 2026
- Help Center: conditional call forwarding setuphelp.goodcall.com · read August 19, 2026
- Help Center: toll-free numbers not supportedhelp.goodcall.com · read August 19, 2026
- Help Center: availability is USA onlyhelp.goodcall.com · read August 19, 2026
- Help Center: Can I Try The Demo Free? (free Demo plan, no agent number)help.goodcall.com · read August 19, 2026
- Help Center: call recording notification (transferred calls not recorded, consent whisper not disableable)help.goodcall.com · read August 19, 2026
- Help Center: appointment skill (four handling options)help.goodcall.com · read August 19, 2026
- Help Center: Boulevard booking integrationhelp.goodcall.com · read August 19, 2026
- Help Center: message taking, transcripts, email/SMS deliveryhelp.goodcall.com · read August 19, 2026
- Help Center: partnerships and integrations (Yelp, Google, Zapier)help.goodcall.com · read August 19, 2026
- Terms of Service (refunds and cancellations)help.goodcall.com · read August 19, 2026
Retell AI sources
- Pricing page (voice infra, TTS, LLM standard/fast tiers, speech-to-speech, telephony, add-ons, monthly subscription items, billing mechanics FAQ)retellai.com · read August 19, 2026
- Docs: Build your first phone agent in 15 minutes ($10 free trial credits, no payment method required; build-from-scratch vs template; free web-call testing)docs.retellai.com · read August 19, 2026
- Docs: Introduction (platform description, agent types, CRM/Cal.com tools, SDKs and MCP server)docs.retellai.com · read August 19, 2026
- Docs: Billing (credit-based vs legacy monthly billing, $10 free trial credits, which items are metered vs subscription)docs.retellai.com · read August 19, 2026
- Docs: Supported languages by provider (TTS and ASR coverage tables)docs.retellai.com · read August 19, 2026
- Docs index (transfer call cold/warm/agentic warm, Cal.com check-availability and booking, SMS node, batch calls, custom voices and voice clones, call recordings and transcripts, data retention, Twilio/Telnyx/Vonage SIP import, international calling)docs.retellai.com · read August 19, 2026
- Homepage (positioning, target industries, "Try For Free" with $10 of free usage)retellai.com · read August 19, 2026
- Terms of Service (entity and address: Retell AI Inc., 540 Price Avenue, Redwood City, CA 94063; Delaware jurisdiction)retellai.com · read August 19, 2026