Goodcall vs PATLive
Goodcall starts $34/mo cheaper than PATLive.
Both pages checked by August 19, 2026
- GoodcallAI only
- $66/mo
- Starter (annual) plan
- Agentic voice AI phone agents for local, multi-location and enterprise businesses, sold per agent per month with unlimited call minutes and a monthly cap on unique callers instead of per-minute billing.
- PATLiveHuman agents
- $100/mo
- Live Web Chat - Starter plan
- 24/7 live answering service staffed entirely by US-based human virtual receptionists who screen and transfer calls, take messages, capture leads, book appointments and handle web chat for small businesses.
The differences that matter
- Goodcall is ai only; PATLive is human agents. That is the real decision here, not the price.
- PATLive offers a trial (14-day free trial for all new customers); Goodcall advertises none.
- PATLive documents Spanish-language calls; Goodcall does not say it does.
- PATLive can put a human on the line; Goodcall is bot-only.
Feature by feature
| Capability | Goodcall | PATLive |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | unstated | Yes |
| Spanish | unstated | Yes |
| Human backup | No | Yes |
| Call recordings | Yes | Yes |
| Transcripts | Yes | unstated |
| Spam screening | Yes | unstated |
| Custom voice | unstated | unstated |
| API | unstated | Yes |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
Goodcall plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Starter (monthly) | $79 monthly per agent | — | *$0.50/customer after 100 |
| Starter (annual) | $66 monthly per agent(annual billing) | — | *$0.50/customer after 100 |
| Growth (monthly) | $129 monthly per agent | — | *$0.50/customer after 250 |
| Growth (annual) | $108 monthly per agent(annual billing) | — | *$0.50/customer after 250 |
| Scale (monthly) | $249 monthly per agent | — | *$0.50/customer after 500 |
| Scale (annual) | $208 monthly per agent(annual billing) | — | *$0.50/customer after 500 |
| Enterprise | not published | — | — |
PATLive plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Live Phone Answering - Basic | $75/mo | — | $2.60/min |
| Live Phone Answering - Starter | $250/mo | 75 min | $2.35/add'l min |
| Live Phone Answering - Standard | $460/mo | 200 min | $2.20/add'l min |
| Live Phone Answering - Premium | $720/mo | 350 min | $2.10/add'l min |
| Live Phone Answering - Pro | $1170/mo | 600 min | $2.00/add'l min |
| Outbound Calling | $460/mo | 40 calls | $12/additional contact |
| Live Web Chat - Starter | $100/mo | 10 calls | $10/add'l chat |
| Live Web Chat - Standard | $270/mo | 30 calls | $9/add'l chat |
| Live Web Chat - Premium | $400/mo | 50 calls | $8/add'l chat |
| Live Web Chat - Pro | $700/mo | 100 calls | $7/add'l chat |
Goodcall sources
- Pricing page (monthly and annual tiers, unique-customer definition, overage, FAQ on numbers, team members, Zapier)goodcall.com · read August 19, 2026
- How it Works (transfers, escalation, local numbers, conditional forwarding, Zapier)goodcall.com · read August 19, 2026
- About page (CallJoy/Google Area 120 origin, 50 US states, responsible-AI claims)goodcall.com · read August 19, 2026
- Goodcall Help Center indexhelp.goodcall.com · read August 19, 2026
- Help Center: Goodcall Plan and Pricing Update (1 Dec 2025 migration, $79 Starter, 15% annual)help.goodcall.com · read August 19, 2026
- Help Center: Can I Port My Phone Number to Goodcall (porting not supported)help.goodcall.com · read August 19, 2026
- Help Center: conditional call forwarding setuphelp.goodcall.com · read August 19, 2026
- Help Center: toll-free numbers not supportedhelp.goodcall.com · read August 19, 2026
- Help Center: availability is USA onlyhelp.goodcall.com · read August 19, 2026
- Help Center: Can I Try The Demo Free? (free Demo plan, no agent number)help.goodcall.com · read August 19, 2026
- Help Center: call recording notification (transferred calls not recorded, consent whisper not disableable)help.goodcall.com · read August 19, 2026
- Help Center: appointment skill (four handling options)help.goodcall.com · read August 19, 2026
- Help Center: Boulevard booking integrationhelp.goodcall.com · read August 19, 2026
- Help Center: message taking, transcripts, email/SMS deliveryhelp.goodcall.com · read August 19, 2026
- Help Center: partnerships and integrations (Yelp, Google, Zapier)help.goodcall.com · read August 19, 2026
- Terms of Service (refunds and cancellations)help.goodcall.com · read August 19, 2026
PATLive sources
- Pricing page (all phone, chat and outbound tiers, included minutes, per-minute overage rates, $250 outbound setup fee, $20/mo bilingual and multi-script add-ons, no contracts)patlive.com · read August 19, 2026
- FAQ (6-second billing increments after a full first minute, 14-day trial, no contracts, free number porting in and out, $20/mo bilingual, call recording opt-in, business texting, API, 100% US-based receptionists)patlive.com · read August 19, 2026
- Help center billing article (first minute billed in full then 6-second increments, 14-day trial with card required, billing cycles, minutes do not roll over, taxes/overages billed in arrears, cancel anytime)help.patlive.com · read August 19, 2026
- Terms of Use (legal name PATLive, Inc.; mailing address 18117 Biscayne Blvd., Suite #2635, Miami, FL 33160; "All receptionist minutes are billed in six-second increments, with a one-minute minimum"; month-to-month auto-renewal; messaging setup fee)patlive.com · read August 19, 2026
- How it works (forward, port, or take a new local/toll-free number; 14-day trial with no limitations; message delivery by email, text or app)patlive.com · read August 19, 2026
- Live phone answering product page (call screening and transfers, appointment scheduling with confirmations, order handling, lead capture, bilingual receptionists, named integrations, human-not-AI positioning)patlive.com · read August 19, 2026
- Integrations page (named calendar, CRM, ecommerce and property-management connectors, native plus Zapier)patlive.com · read August 19, 2026
- Services overview (call screening and transfers, scheduling, lead collection, client intake, order management, after-hours, 24/7, bilingual, overflow)patlive.com · read August 19, 2026
- Virtual receptionists page (US-based human receptionists, 120+ hours baseline training; checked for founding year, not published)patlive.com · read August 19, 2026
- Homepage (positioning: "24/7/365 live US-based virtual receptionists"; checked footer for address and founding year, neither published)patlive.com · read August 19, 2026