Dialzara vs Ruby
Dialzara starts $96/mo cheaper than Ruby.
Both pages checked by August 19, 2026
- DialzaraAI only
- $19/mo
- AI SMS Agent plan
- AI calling platform for small and mid-sized businesses led by an AI receptionist on flat monthly tiers of included talk minutes, with separately priced outbound voice agents, an AI SMS agent and a website chatbot in the same account.
- RubyHuman agents
- $115/mo
- Bundled chat add-on — 10 chats plan
- Ruby is a US-based live virtual receptionist and website chat service for small businesses, sold in monthly buckets of receptionist minutes and chats, where AI is used only to assist its human receptionists rather than to answer calls.
The differences that matter
- Dialzara is ai only; Ruby is human agents. That is the real decision here, not the price.
- Ruby can put a human on the line; Dialzara is bot-only.
Feature by feature
| Capability | Dialzara | Ruby |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | Yes | Yes |
| Spanish | Yes | Yes |
| Human backup | No | Yes |
| Call recordings | Yes | unstated |
| Transcripts | Yes | Yes |
| Spam screening | Yes | Yes |
| Custom voice | unstated | unstated |
| API | Yes | unstated |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
Dialzara plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Business Lite | $29 /month | 60 min | Overage: $0.48/min |
| Business Pro | $99 /month | 220 min | Overage: $0.45/min |
| Business Plus | $199 /month | 500 min | Overage: $0.40/min |
| Business Elite | $349 /month | 1000 min | Overage: $0.35/min |
| Outbound Starter | $750 /month | — | — |
| Outbound Growth | $1,000 /month | — | — |
| Outbound Scale | $1,500 /month | — | — |
| AI SMS Agent | $19 /month + $0.05 per AI message | — | $0.05 per AI message; SMS carrier fees passed through at $0.0083 per segment |
| AI Website Chatbot | $39 /month standalone · Free with voice plans | — | $0.15 per additional session (bundled tier, after 100 sessions/month) |
Ruby plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Virtual receptionist — 50 minutes | $250 /month | 50 min | — |
| Virtual receptionist — 100 minutes | $395 /month | 100 min | — |
| Virtual receptionist — 200 minutes | $720 /month | 200 min | — |
| Virtual receptionist — 500 minutes | $1,725 /month | 500 min | — |
| Live chat — 10 chats | $143 /month | — | — |
| Live chat — 30 chats | $335 /month | — | — |
| Live chat — 50 chats | $520 /month | — | — |
| Bundled chat add-on — 10 chats | Up to 10 chats for $115 (a 20% savings) | — | — |
| Bundled chat add-on — 30 chats | Up to 30 chats for $268 (a 20% savings) | — | — |
| Bundled chat add-on — 50 chats | Up to 50 chats for $416 (a 20% savings) | — | — |
Dialzara sources
- Pricing page (all inbound/outbound/SMS/chat tiers, overage rates, plan comparison table, pricing FAQ, embedded schema.org offer and FAQ data, company address and founding date)dialzara.com · read August 19, 2026
- FAQ page (free trial, setup fees, contracts, annual pricing, calendars, CRM, porting, languages, voices, industries, data retention, compliance, white-label)dialzara.com · read August 19, 2026
- Features page (transfers, scheduling, recordings and transcripts, spam detection, multilingual, porting, number pricing, API and webhooks)dialzara.com · read August 19, 2026
- AI Receptionist solution page (industries named, transfer rules, Google Calendar booking, spam filtering)dialzara.com · read August 19, 2026
- Homepage (product line-up, industries named, number handling)dialzara.com · read August 19, 2026
- Industries index (page shell only; list renders client-side)dialzara.com · read August 19, 2026
Ruby sources
- Plans and pricing (receptionist minute tiers, chat tiers, bundled chat pricing, included features); canonical URL is https://www.ruby.com/plans-and-pricing/ruby.com · read August 19, 2026
- Plans and pricing (canonical URL, same tiers)ruby.com · read August 19, 2026
- FAQs — money-back guarantee, no long-term contract, 60-second rounding statement, Spanish, scheduling, transfers, porting/forwarding, HQ in Portland OR, service arearuby.com · read August 19, 2026
- Ruby billing FAQs PDF (first-party asset host) — 30-second increments, hold time billable, no rollover, overage billed in arrearsassets.ruby.com · read August 19, 2026
- AI at Ruby — Call Nav, transcripts, sentiment analysis, robocall filtering; AI included at no extra cost; explicitly not used to replace human receptionistsruby.com · read August 19, 2026
- Integrations directory (CRM, calendars, legal software, Zapier)ruby.com · read August 19, 2026
- About Ruby — "In 2003, Ruby started as a small business"ruby.com · read August 19, 2026